
FAQ

FAQ
Partner with us
Partner with us
Partner with us


Want to be noticed? Stand out from the rest with BuddyzAds
Want to be noticed? Stand out from the rest with BuddyzAds

We understand how hard it can be to build your branding out there. Let us help you!
We understand how hard it can be to build your branding out there. Let us help you!
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Your total NeuXP balance


Perfect for your kids
• NeuKids is an account for children.
Just like its name, it is a new way
for kids to save and spend.
• Get instant notification on every
transaction made using the account.
• Effortless control for your kids’ spending habits.
Why NeuKids is Better
Learn to save in a new way
• Set their own saving goals
and continuously save towards it.
• Assign tasks or anything
for them to complete the goals.
• Decide their spending limits
and where they can spend.


Trendy designs for kids
• Cool and funky card designs that they
can choose directly from the app.
• To protect their privacy, we minimise
the details in the physical card to ensure
their safety.
• Don’t worry moms and dads; you can block
or freeze the card if there is any suspicious
transaction spotted.
The Features

No monthly fees
Customise card
No minimum deposit
Insight into spending habits
Parental control tools






Real-time notification
Virtual finance manager
Earn cashback (0.5%) for every
Savings made / annual incentive
based on the average balance




Get a virtual and physical card
Block or freeze card
anytime, anywhere
Set spending limits
and items they can spend
Transfer to NeuKids from
your NeuXP accounts



How To Join NeuKids
Just follow the steps if you are an existing NeuXP account holder

STEP 1
Open the NeuXP app from your phone and connect to the account that you want NeuKids to be under.
STEP 2
Tap on NeuKids and follow the setup steps.


STEP 3
That’s it! The NeuKids have been registered
and you can install the app on your children’s
smartphone (if they have any) for them
to view their accounts and transactions.
Not a NeuXP customer yet?
Don’t worry, we got you covered. Download the app and apply
for a NeuXP account. We will guide you from there.

Frequently Asked Questions
1. Is my child eligible for NeuKids?
Children below the age of 18 are eligible to open NeuKids account.
2. How can I open a NeuKids account for my child?
i. If you already have a NeuXP account, you can click on
Add New Account > NeuKids > Fill in the details > Successful.
ii. If you don’t have a NeuXP account, you can contact our
Customer Service and they will assist you from there.
3. How much is the initial deposit for the NeuKids account?
You need to deposit at least EUR1/US$1 into the account.
4. Do I as the parent get access to the account?
Yes, you will be granted access as the account is linked to your NeuXP account.