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Digital Banking Platform

Cookies Policy

Please read this cookies policy carefully before using our sites. This policy explains how cookies are used on our sites and may be amended from time to time.


This cookies policy applies to any product or service that links to this policy or incorporates it by reference. We use cookies and other technologies to ensure everyone who uses NeuXP has the best possible experience. We mainly use cookies to authenticate and remember our registered users, count visitor numbers and find out their custom preferences, helping us to make changes so you can find what you are looking for faster and easier.


By using our websites, you agree that we can place cookies on your device. You further agree to give informed consent for storage and for access to information stored in your device. You can block cookies using your browser settings or allow cookies from specific websites by making them “trusted websites” in your Internet browser. Please be aware that some of our services will not function if your browser or device does not accept our cookies.


What is a cookie?

A cookie is a small piece of data that a website/mobile application asks your browser to store on your computer or mobile device. The cookie allows the website/mobile application to “remember” your actions or preferences over time. Most browsers support cookies, but users may set their browsers to decline them and may delete them whenever they like.


Uses of Cookies

We use cookies on our website/mobile application. Any browser visiting these sites will receive cookies from us. We also place cookies in your browser when you visit other sites that host our plugins or tags. If you are our registered user but logged out of your account on a browser, we may continue to track your interaction with our services on that browser for up to thirty (30) days in order to generate usage analytics for our services, which analytics we may share with other registered users or business partners. Until and unless you delete those cookies from your browser, we may use the information therein for the purposes as listed herein.


The Types of Cookies We Use

The information below relates to the types of cookies used on our websites.


Persistent Cookie : Once you sign into the website/mobile application, a persistent cookie will stay in your browser and remember you as an existing user. The persistent cookies will be read by NeuXP whenever you return to NeuXP or interact with our services.


Session Cookie : A temporary cookie that only remain in the cookies file of your browser until you close the browser. Besides cookies belong to NeuXP (first-party cookies), third-party cookies may also be placed on your device by our business partners for the purposes as listed herein.


Performance Cookies : In most cases, the information these cookies collect is anonymous and is only used to improve how our websites work and to help us identify issues you may have when using our online services.

Purposes of Storage or Access to Information



We may use first-party cookies or third-party cookies to deliver you your interested advertisement. Similarly, our business partners may use a cookie to determine whether we have posted their advertisement or provide us the information about how you interact with advertisement such as whether you have clicked on the advertisement.

Advertising or targeting

Once you have registered with NeuXP, cookies help us store and present your personal information and personalise your experience.


We may use cookies to operate our websites, application and tools. Login information is stored in a cookie so the users can enter and leave the sites and application without having to re-enter the same authentication information over and over.


Cookies help to provide us information about your custom preferences, including your spending habit and communications preferences. Cookies also provide you with features, insights, and customised content in conjunction with our plugins.

Preferences, features and services

Cookies help us to analyse how well our website and plugins perform in different locations. We also use cookies to understand, research and improve our products, features, and services.

Research, performance and analytics

We use cookies to enable and support our security features, and to help us detect authentication abuses, irregular site behaviour, and fraudulent activity.


Disabling/enabling Cookies

If you do not want to receive cookies, you can modify your cookie settings on your computer or other device, following the instructions provided by your website or mobile browser (usually located within the "Help", "Tools" or "Edit" facility). Please note that if you set your browser to disable cookies or other technologies, you may not be able to access certain parts of our Service and other parts of our Service may not work properly.


What happens to cookies that have been downloaded in the past?

If you have disabled one or more cookie categories, we may still use information collected from existing cookies. However, we will stop using the disabled cookies for the purpose of gathering any further information. You can delete existing cookies from your browser.

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